At Equilibrium Pet, we value your feedback and are committed to providing excellent customer service. If you have any questions, concerns, or need assistance regarding your order, our products, or any other inquiries, please don’t hesitate to reach out to us.

Email us at customercare@equilibriumpet.com

We strive to respond to all inquiries within 24 - 48 hours. If you reach out outside of business hours, please be assured that we will respond as soon as we are able.

Thank you for choosing Equilibrium Pet, where your pets' well-being is our priority!